STORI

Business performance starts with the STORI 

Strategy + Leadership + Efficiency =
Accelerated Business Performance

For nearly a decade we have helped business leaders accelerate company performance through strategy, process efficiencies and leadership development. After a decade of leading these solutions under the VOS Group we are now the STORI Group.

Trusted by Global Brands

The results our team have delivered.

We are rare experts who are fully fluent in both the performance side of organizations, and the far more complex people side of organizations designing solutions that are bold, innovative, effective, efficient, and outcome-oriented to drive performance.

  • A end to end root cause analysis, advising on a core system enhancement and leadership training resulted in a 99.98% process effective rate, 50% reduction in repeat customer calls & avoiding the hiring a temporary staff of employees to support a manual workaround.

  • Defined technical requirements and end to end process for back office Order Administration teams to support global effort to improve order delivery of online customer orders to customers outside of traditional delivery areas.

    - 47% increase in quicker delivery method for online order who opted for alternative delivery

    - Creation of strategic support process streamlined escalations & reduced order reconciliation

  • In working with a small business owner in the educational space we created a strategy for revenue increase and team expansion that resulted in an increase of revenue by 26% in four months.

    Additionally, we mapped out the specific talent to hire that aligns to the fiscal goals and provided onboarding training.

Our Business Beliefs

We believe in building long-term relationships and not one off transactions…

  • Organizations that want to make an impact on the industry have a people - oriented culture that drives continuous profitability.

  • Given the room to do so, the training and opportunity leaders can transform an organization.

  • To build a deep and wide client base requires you to be an expert at addressing the unspoken need.

Strategic Solutions to Fit Your Unique Need

How to Work With Us

Keynote Speaking

LaDawn Townsend, our CEO & Founder, is a transformational keynote speaker that has spoken on stages at NASA, the Bipartisan Group of US Congressman, Charles Schwab and Amazon along with being featured in Inc magazine, Fortune, Raconteur Times & KTN News Nairobi. She believes that business can be a force for good and that starts with the leadership at the helm.

STORI Consulting

From our signature in-person private company strategy labs, independent study courses for your team, keynote speaking and executive coaching we co-collaborate with you to design a solution to fit your needs. We are known for supporting organizations to move the needed on people, performance and process.

On-Demand Courses for Teams

Are you looking for a digestible training solution for your team? Our on-demand independent study courses are designed to amplify the skills of your employees with topics ranging from Leadership Storytelling, Managing Employees, Process Improvement, International Market Expansion, Business Fundaments, Sales and Marketing.